Features
Sales Cloud
Pipeline management, quoting, and AI-powered forecasting.
Service Cloud
Case management, live chat, knowledge base, and omnichannel support.
Marketing Cloud
Email journeys, segmentation, and cross-channel campaign automation.
Analytics
Custom dashboards and AI insights for data-driven decisions.
Integrations and AppExchange
Thousands of extensions and custom connections, from ERP to finance tools.
Mobile and AI
Access Salesforce anywhere with Einstein AI recommendations at your fingertips.
Benefits
360-degree customer insight
All departments share the same up-to-date data.
Higher win rates
Guided selling and automated reminders keep opportunities moving.
Scales with you
Adapt Salesforce as your organisation scales, without disruption.
Service Options
Standard
Quick-start rollout of core sales and service features.
Tailored
Custom workflows, dashboards, and integrations shaped for your processes.
Enterprise
Large-scale, multi-department implementations with governance and support.